Monday, January 25, 2021

Some thoughts after using NewTumbl for a bit over a year now

 (Crossposted from The Itinerant Librarian)

As I mentioned last year in my end of year thoughts and reading list post, I started a blog over at NewTumbl back in June of 2029 to replace the Alchemical Annex, which I closed down from Tumblr. Alchemical Annex for me is mainly a bit of experiment, a bit of free writing and posting, and a bit of stuff for fun. I call it the "refugee from Tumblr" blog since that was the motivation for trying out NewTumbl. Now that I have used it for a year and a half give or take, and I've had time to kick the tires and take it for a ride as they say, I am going to write out some thoughts as an informal review. So, in no particular order, here are my thoughts on the site. 

  • A strength of NewTumbl is their ratings for blogs and posts system. The ratings through F (family friendly), O (safe for work), mature (NSFW), X (explicit, really NSFW), and their extreme rating of W (they call it Wow! and not safe for anyone. As I understand this one, this is for stuff even too extreme for X rating but still legal content). You can learn more about their ratings here. Ratings in theory give you a good level of control for your blog content and for what you see on your feeds. Feed is based on tags you choose to follow and users you choose to follow. In practice, getting a formula you are comfortable enough for your blog and your feeds is not as easy as it sounds. Yes, I like the idea you can rate posts, and I like the idea people can then adjust what they see based on ratings. You rate your blog, and others see it or not based on their level of comfort. For example, I now have an X-rated blog (more on that in a moment), which means I can see any blog and its content at X level and below. People with a rating below me would not be able to see any content I rate higher than them. They can see posts I rate at lower levels but nothing higher, so they would only see the parts of the blog that fit their comfort level. 
    • As I mentioned, calibrating your comfort level (what you want to see) and your blog level (what you may want others to see of your content) is not easy. I reflected on this on Alchemical Annex back in July 2 and again in July 5 of 2019.
    • The ratings system is mostly human based, and to a large measure it does depend on people flagging things if they are not accurate. The results can be inconsistent. For one, I found a lot of people rate lower than they should be, i.e. a post that by definition is likely X gets an M rating because the user may be trying to skirt rules or just trying to get more views (or their threshold is higher despite the definitions from NewTumbl). The result is at times, if you have a lower rating of M for example for your comfort level, X-level stuff slips in because some users are just not scrupulous enough or may not care. This is another reason that getting a good comfort level on NewTumbl is next to impossible short of filtering everything out, but if you do that, you see very little since not many people are rating at the lower levels of F and O. 
  • So, why did I end up rating my blog with an X rating? Mainly because I started getting some followers who had a higher level I had, and to see their material, I needed to raise the comfort and blog ratings. A big disadvantage of the higher X rating is that regular viewers may not see parts of the blog unless they are signed into NewTumbl (and they have a high enough rating). However, for posts below X rating, and I think for me that is actually most of my content there, if you have the URL link to the blog, you see that content just fine.  Having an X rating for the blog was not a decision I took lightly, but I felt it put me at a disadvantage. However, it does mean I have to more actively filter my feed because to be honest I do not want to be seeing porn all the time. Hey, I like porn as much as the next healthy male, but I do have my limits. NewTumbl does give you the option to filter the feed by levels, which means I can just tell it to see stuff that is just F and O on the feed and filters the rest out. One thing NewTumbl can do is make users a bit more thoughtful about the content they post and share and have a bit more control on what they see or not. 
  • What kind of content do I post? I use the blog as a second place to post my cartomancy content. I do a daily Tarot card pull on Twitter, and I cross post it at Alchemical Annex. It is just another alternative, though those posts get very little views and interactions if any. I also posts or repost memes, some pin ups, other bits and pieces of art, trivia, some vintage things, quotes, i.e. stuff one may keep in a commonplace book. 
  • What do other people post? From what I see, you get a lot of memes. All kinds of memes from humor to politics (on both sides of the U.S. spectrum. Don't really see much politics from other places). A lot pictures of things people like. A ton, and I mean a seriously huge amount of porn. NewTumbl basically became the Mecca if you like posting and sharing porn and adult images. Nothing wrong with that. After all, they billed themselves as the adult alternative to Tumblr, as the place that will not censor you (as long as you mind the broad rules), and people have run with it. If you set your comfort level to X, or even M as I mentioned, you will see porn. There is no escaping it. If that is your thing, then this is the place for you. If it is not, I honestly think you should either stay with Tumblr or try someplace else for your microblogging. 
  • Features on NewTumbl. I think it is safe to say NewTumbl is a Tumblr clone. It is not the only one, but it was one of the first that has been growing. You can do pretty much anything you might do on Tumblr.
    • You can post and repost content from other users. You can also like content from other users and you can mark it as a favorite. If you mark as favorite,  you can then view your favorites in a single feed. This is pretty much as you would do in Tumblr .
    • You can set your "home" (where you start when you log in) to your dashboard, which shows activity related to  your blog (any reblogs, likes, favorites, comments, so on you that you've gotten on your blog) or the general feed (shows content based on tags and users you follow). I have mine set up to go to the dashboard when I log in. 
    • Types of posts you can do: text posts, photos (and pictures), video, quotes, links, and audio. However, not all of those work. In reality, you can do: 
      •  Text posts (which include some limited editing ability; you are not getting anything like a WYSIWYG option, but you can link things in text posts).
      • Photos and pictures can be uploaded and you can add text underneath. However, you cannot embed images in a text post. So for example, if you want to make a text post and put a picture in that post with a caption, you cannot do that. 
      • Quotes. Sort of a text post. It puts the quote in a bubble when it displays, and gives you space to put in source of a quote. You can also add comment on the quote in text. If you share quotes, say a quote or thought of the day, this may be useful. I suppose you could do the same in a text post but this makes it look nicer. 
      • Link. You can post a link to something like a website, a video (the link; you cannot embed videos), or anything else on the web with some comment. 
      • Audio. That option is just for looks. Seriously, I have tried it and nothing happens. It looks like they intended to have some way to embed audio but they have not gotten around to it. 
      • Video. It supposed to be to either upload a video or embed one from a place like YouTube. The functionality is pretty limited. Embedding from YouTube or such is not working. Like the audio function, it seems to be there for looks. The uploading video function does not seem consistent neither. I honestly do not bother with it. Overall, it is a bit of a fail in usability for NewTumbl.
        • What you do see often are short animated GIFs (often porn clips) and some very short video clips, which I am guessing people upload since there is no function to link and embed. 
    • You can filter types of activity to see on your activity, so basically sort things by just the likes you are getting or any comments. 
    • You can follow people, and they can follow you. While NewTumbl claims there is an option to block people you do not want following, in reality it does NOT work. They claim to block someone they have to follow you first, which makes it a joke because more often than not on social media you want to block out anyone who bothers you, who may be offensive to you, or you just do not want to see period. Most social media ranging from Facebook to Twitter have easy blocking options to make things more comfortable for the user. There is NONE of that here. Believe me, I have tried and looked. This is a big failure on the part of NewTumbl when it comes to usability. 
    • You can set up a queue of posts so things can post to the blog over time. You can also set the frequency in which those posts in the queue get posted. For example, I have the blog's post with enough content to post once a day. 
      • However, another big fail is that there is NO way to schedule posts to specific dates like most other blog platform does. You can just add them to the queue but they post when they post. You can move posts in the queue around a bit so one thing posts before another, but even this process is somewhat difficult. Basically, it is very much a "set it and forget it" kind of thing. Lack of ability to schedule posts on a specific date is a significant limitation. Even Tumblr allowed one to schedule posts on specific dates, like content for Christmas/holiday season.
    • You can make posts and save them as drafts. However, the draft queue is not that much better than the queue in terms searching and moving things around to put in certain order. 
    • You can hide certain blogs and tags from your feed, though this also works fairly inconsistently. 
    • Tagging. You can tag your content. An issue is that a lot of people do not due to laziness or carelessness, so if you want to hide certain posts, many that fit a tag will slip because some  user did not bother to tag things. 
    • There is some limited function to personalize the appearance of your blog, things like having an image banner, adding some personal links, a short statement what your blog is about and a title, those kinds of things. 
      • Having said that, there are a lot of users that do not bother with any of that and just leave their blogs as untitled. On a related note, a lot of people just set up a blog but not post content of their own, nor do they reblog. They just lurk. To me that is not a big deal, but there are some users who get very anal retentive about disliking followers with no content of their own. Oh well. 
    •  You can get post alerts. This usually means you got flagged. This allows you then to revise a post, say change a rating. Until you revise, a flagged post becomes invisible. So for example, if you rate something as M, but it is really X, and you get "caught" (i.e. flagged), you get an alert. You then either revise the post content or change the rating for the post to get back in circulation. Once you learn the feel of the land, at least for me, alerts become rare to non-existent. First few days I got some persnickety monitor that flagged every other thing (not unlike Tumblr, except Tumblr uses their algorithm). Once I learned the ropes, I've not had any issues. The flagging system has its advantages (human based) but also disadvantages (again, human based and now and then you get some fuckbagel who is either way too literal and anal or one that does not have anything better to do than flag to bother people. The latter kind is relatively rare to be honest, so there is that). 
    • Speaking of the ratings, they do offer you the option to become a monitor. There is a process to apply, and they review your flags to get you a proficiency rating (i.e. how well you match their ratings rubrics). If you work your way up to "community monitor" there is a small payment that those folks can earn. Some of the information on that program is here.  
      • I have given thought to applying and seeing if I can make it to becoming a community monitor. I am sure my librarian skills could help, but realistically speaking I do not have the time to just go around looking for things to flag or not. Having said that, I do appreciate the self policing efforts, which are more than many other sites do. 
    • Their search function. This is not very good to be honest, but then again, search functions for most social media are bad. Facebook's search function is notoriously bad for instance. In NewTumbl, you can type in a keyword, say cats, and you first get any blogs that may contain "cats" in title or content, then searches NewTumbl for any posts containing "cats." Notice it is not a matching search. For example, type "tit" and in addition to what you might expect (tits, i.e. female breasts), you can also get things like "unTITled," "TITanic," "TITillate," etc. There is no exact match, and it finds anything containing the set of letters you type. This makes for a pretty poor search function. 
    • Speaking of searching, finding anything on your own blog is also next to impossible. You can see your blog, and if you tagged things well, a site search can bring up your posts, well, for the most part. However, there is no specific way to search your blog that is easy if you want to find a specific post. So if you recall you posted a particular post, but do not recall when, search may or not help you find it. At least Tumblr allowed you to see your blog's posted queue by month so you could at least scroll and look. NewTumbl does not even offer that.  
  • Advertising. It is a free to use platform, so supported by advertising. The ads show up in your feed and they sort of try to look like other posts, though they are identified as ads. The main issue with the advertising is not that they advertise. It is that they have chosen to use the worst porn ads imaginable. I am talking about the kind of cheesy and ethically dubious porn ads you only see on not so good porn sites and on seedy parts of the Internet: shady personals, the "click here to meet hot women in your area," ads for dubious male enhancement, and other less than tasteful ads. I get the site has to monetize. Believe me, I am not opposed to some ads. But for crying out loud, that is the best they could do? By the way, even if you have your comfort set up to low levels you will still see the porn ads in your feed even if all you set up to see was Dr. Seuss and memes and about cats. Their choice of advertising adds a seriously seedy element to NewTumbl overall. 
  • They have a chat function. These are fairly basic chat rooms. Chat rooms can be labeled according to level (F, O, etc.). However, I have no idea who creates chat rooms nor who picks the topics for rooms (assuming people even stick to a topic). I certainly do not have the option to create or set up a chat room. Most chat rooms to be honest are basically sex related and fairly explicit kind of chat rooms, so if that is not your thing, chat rooms will be pretty useless to you. The chat rooms, if there are people in it, do allow you to invite someone to a private chat. However, traffic in chat rooms seems to be fairly low. I personally find the function fairly useless.  This is something they probably could have done without. 
  • They also have a trivia competition feature, but I have not tried it out. It appears to be something that may provide some form of micro reward to users. As I said, this is the one feature I have not tried out, so I cannot comment on it. 
  • You do have the option to delete an account, and it does not seem difficult. However, there does not seem to be an option to export your blog content should you decide to leave (or if there is, I have no found it, and I did look). Tumblr at least gave you an export function.

So let's do the final thoughts. 

If you are into adult content, and you really like your porn, then this is definitely a place for you. 

If you are not into that, you can filter it out when you set up your profile and blog, but odds are content you will see will be much less. There are just not that many people who do "mixed" content or stuff other than posting adult imagery. Practically no one posts any text. Much like Tumblr, images are the main type of post, and they are the post most favored and most likely to get other users' attention.  

In terms of functionalities, NewTumbl does the very basics to be a Tumblr clone. However, there are a few features I feel it should have that they do not have, and that just makes the site less effective and useful. If you want a micro blog for "shits and giggles" as they say, then this is an OK site for that. However, if you were doing OK in Tumblr, at this point in time, even if you hate Tumblr's current owners, you may be happier or more comfortable there. I do not see a reason you would want to move over to NewTumbl unless it is for the adult content. Granted that Tumblr's algorithm is a pain, but if it is not bothering you because your content is relatively safe, I see no reason for making a move. You can do what some people do and keep their Tumblr and open a blog in NewTumbl to test it out, but as I said, if you are happy over there, you may be better staying over there. 

Sense of community is still lacking in NewTumbl. Granted, they are a new site and a small operation, so they do not have the time, reputation, nor resources that Tumblr or other bigger social media sites have. Having said that, community sense is still limited. On the positive, looking for sex friendly (who may or not be sex positive, that is another question) and explicit material loving people, then NewTumbl could be for you. If you have any other interests, you may be better off looking elsewhere. That could change over time if more people come over, although from what I see, I do not see the current patterns expanding anytime soon. If you have more mundane interests like books and reading, you are not going to find enough if any people with similar interests in NewTumbl.

For the moment, I am keeping the blog and account. For the most part, I have the filters set up to something that works for me, but it did take some effort to get there. I am not sure if I would keep it long term given the lack of community and the limitations on some functions, like scheduling posts. In addition, when they were starting out, the owners/producers of the site would update on progress and report on new features, fixes, so on. They have gone awfully quiet, and the site does not seem to be upgrading or updating things much; that video non-function shows no sign of being implemented for instance. So long term, it is possible I abandon the site and end the experiment. It would be nice to export things, but to be honest, if not, it would not bother me. Overall, this is my review based on my experience as a fairly active user of the site.

And that is that.

Monday, January 18, 2021

Article Note: On Libraries Using Alexa and other similar devices

This article reports on a study of libraries that use voice assistant technologies somehow. Voice assistant technologies are things like Amazon Echo, Google Home, etc. Library uses can include in their services, programming, and even for check out procedures. The study aims to see where libraries are using these technologies, to assess whether library workers are aware of privacy concerns related to these technologies, and to see if those workers are doing anything to educate their patrons not just on using the devices but on privacy issues. 

The authors sent out an online survey in Fall 2019 to 1,929 public and academic libraries via e-mail. The survey instrument is included with the article. How many did they get back? 86 total responses. Talk about a seriously small sample, although this kind of low numbers are not uncommon in LIS articles. Most of the respondents (61%) were from public libraries. The rest were from academic libraries (38%) and one lonely school library (1%). Oh, and by the way, out of those 86, only five respondents (6%) "reported that their library is currently using Amazon Echo, Google Home, or Apple Siri devices for patron services and programming" (5). This is barely a blip on the radar so to speak for something the American Library Association reported as a "trend" in a 2017 report they put out. Overall this article mainly looks at what a very small number of libraries are doing.
 
As I was about to read this, I was reminded that a family member got us the Google device as a holidays gift some time back. Given I already know how invasive and, let's be honest, creepy even these devices can be the gift stayed in its box unused, and it will stay there most likely. Before reading this article, I had no idea these would be deployed in libraries, but I am not really surprised. There are plenty of librarians out there who'll try anything "edgy" or cool in tech for the coolness factor, and even to get an article or two out of it (like this article I am reading now). 

Some highlights from the article with my comments: 

  • "Nicole Hennig points out there are tremendous opportunities for voice assistants to assist 'people with disabilities, the elderly, and people who can't easily type'" (1). 
    • I can see this point, but I wonder if it really justifies ignoring privacy concerns. Let's be honest, there are no guarantees of privacy protection. 
  • "There are many creative and potentially helpful ways that voice assistants could be integrated into the library setting, including enhancing read-along with music and effects, providing accessible services for elderly patrons or individuals with disabilities and providing an alternative access point for common library queries and institutional information (e.g. searching titles, placing holds, requesting library event information)" (3). 
  • "At the same time, the key privacy issues inherent in voice assistants are often downplayed as secondary concerns while librarians are encouraged to press forward and experiment with smart technology adoption" (1).
    • See my remark above. This is oh so 2.0 (or twopointopian to borrow from the old Annoyed Librarian back in the day). Some things really do not change. 
  • Definition of a voice assistant: "Voice assistants are a type of digital assistant technology, also known as virtual assistants, and can be broadly defined as computer programs designed with human characteristics that act on behalf of users in digital environments using voice interfaces. Apple's Siri, Microsoft's Cortana, and Amazon's Alexa are prevalent examples. . . " (2). 
  • Keep in mind that these technologies do record and capture a lot of private and intimate user information including, but not limited to "biometric data (e.g. voice recognition), consumer habits, internet-based transactions, personally identifiable information (PII), and geographical information" (3). 
    • You should also probably be concerned over the fact they can be "always on." 
    • You may also want to be concerned how law enforcement could get access to these record and how they would use them. 
    • Oh, and you may also want to be concerned not just about the big companies but the contractors those companies often outsource part of their work to. 
    • But hey, there are so many creative and helpful ways to use these technologies in libraries. 
  • Speaking of Amazon: "Lastly, Amazon is a known collaborator with US government agencies like Homeland Security and Immigration and Customs Enforcement (ICE), hosting their biometric data on Amazon Web Services (AWS). Amazon has a reputation for being one of the least transparent technology companies in terms of data sharing practices, and has routinely evaded questions about if/how much of customers' Echo data has been turned over to federal authorities" (3). 
    • So much for some librarians as safeguards for privacy. Just invite Amazon right in. 
  • Another use mentioned in the article: for technology "petting zoos." Keep in mind this was five libraries. "When it comes to using these devices in library programming, the most common response was for use in technology petting zoos and in technology classes where patrons can see technology demonstrations and ask library staff questions, or get one-on-one tutoring sessions. . ." (6). 
    • So it seems much of the use is in education, as in showing patrons how to use the new toy they got over Christmas/holidays so they can use it at home. There is precedent here as patrons will often bring things like new Kindles to libraries expecting them to show the patrons how to use them and fill them with books. 
  • "The two libraries who reported circulating voice assistants indicated that they did not include any privacy information with voice assistant devices at checkout" (7). 
  • Topics for data literacy classes: ". . . understanding your personal risk profile; password managers and security; how to understand and protect your digital footprint; and sessions on Facebook and Google where staff  'walk uses through how to find their information and make decisions about it.' Several respondents identified information literacy topics in conjunction with data literacy, noting that their library teaches classes about identifying 'fake news,' phishing scams, and evaluating the authority of websites and website content. None of the responses specifically named issues around privacy or data capture by voice assistants or other smart technologies as topics covered in library technology clases" (7). 
    • Someone should teach this kind of thing in libraries. It certainly should be taught consistently to high school and college students, including here. I did a small talk on data literacy to a group of students in a campus retreat some years back, and that was a one time thing; I was never invited to later iterations of the retreat, the topic was basically dropped. In my humble opinion, this does need to be taught, and it needs to be more than just putting some information on the college website and hope students will find it somehow, let alone read it. We can add some of this to our current information literacy curriculum, but it also needs to be a coordinated teaching effort with stakeholders like faculty and campus IT. 
  • Some library workers commented on issues of labor for things like having to clear private data and "scrub" clean devices they lend. This is applicable to those checking out voice assistants as well. "This comment points to the extra staff labor that underpins technology services, which is often not considered part of infrastructure for offering these services" (10). 
  • Possible legal issues library workers have identified: possible Family and Educational Rights and Privacy Act (FERPA), library liability, and "librarians' ability to uphold first amendment rights with voice assistants" (10). 
  • "The assertion that library core values may be in conflict with the technology providers that are designing voice assistants is very astute, and important for libraries to consider when weighing the decision to experiment with these (and other) emerging smart technologies" (11). 
    • That was a statement of the obvious. 
  • "Our research suggests that library use of voice assistants poses many-as-of-yet unresolved privacy issues for library staff and patrons alike" (10). 
    • No shit, Sherlock. 
  • Key considerations the article identifies for library professionals: 
    • Circulation procedures. 
    • Third-party digital content platforms. This is how those devices integrate with some of libraries' vendor systems, like say Overdrive. 
    • Education in digital literacy. By the way, ALA defines digital literacy as: "the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills" (qtd. in 12). 
      • Do note: "However, this definition of digital literacy falls short of considering the role of assessing data collection, storage, and use as a core part of digital knowledge. Expanding digital literacy training, both for staff and patrons, to include awareness of data ecosystems and privacy concerns that undergird smart technologies is a must for responsive library services" (12-13). 
  • "Given the incredibly low bar for federal access to information under the USA PATRIOT Act, actively facilitating the collection of patron and staff interactions, particularly without informed consent, should give librarians pause" (13). 
    • I wish the above was just alarmist stuff, but it is not. It is the times we live in. 
  • "As it stands, these technologies are not currently filling a gap in library services that cannot be otherwise met by more traditional service models that carry fewer potential harms for our patron communities" (13). 
    • Let's be blunt here. For the "ooh so creative" and "helpful" things these things may or not do, they are just not worth the risks and security issues. In other words, other than being flash, this technology is something we can and should do without just fine. 
    • In fact, the authors' conclusion agrees with me: "Indeed, we encourage library workers to consider informed non-adoption of these technologies as a socially responsible professional stance until key issues we have outlined are addressed" (14). Since I do not foresee those key issues being addressed by the government nor the companies running those technologies any time soon, I would say it pretty much means non-adoption period.
  • And another reason to do without: "Libraries need to consider that these tools, as extensions of policing data networks, may directly endanger, particularly, Black, LatinX, and indigenous people who are already subjected to over policing" (13). 

 

 
 
 

Quote on what the librarian profession really values

This is by now an older quote I noticed back when. I think it still remains relevant, perhaps even more so now in the COVID-19 era. 

This quote out of the essay caught my eye because it is spot on. The quote:

"And our profession certainly valorizes what it sees as heroic or visionary work, rather than consistent, good, steady work over a long period of time. Our awards don’t necessarily reward being a great instruction librarian who supports student success or a great children’s librarian who engages kids and comes up with terrific programming. Most awards celebrate the big project, the major initiative, the one important research article. And it encourages people to focus on work that is visible and big and singular rather than, perhaps, the things that will have the greatest impact on our patrons."

Source: "Thoughts at Mid-Career Part 3: Our Achievement Culture: What You're Doing Will Never Be Enough" by Meredith Farkas at Information Wants to be Free.

Also why I am not likely to win any major awards or be on anybody's radar, but I am at peace with that. As I often say, those who need to know, know.

Monday, January 11, 2021

Article Note: On Library Consultations and the Pandemic

With the pandemic and the shutdown of on campus instruction in March 2020, we soon knew that we would have to make changes to our library services to emphasize more virtual services. At the time, students and faculty moved to teaching online, and the library moved along with them. We already offered reference services via e-mail, phone, and text messaging, but our main emphasis was on in person research consultations. That was no longer an option in the COVID, so we moved to implement virtual chat as another option as well as doing research consultations via ZOOM online meetings. This has worked pretty well for us so far. Naturally, now that I am seeing people writing articles on this topic I am interested in seeing what they have to say and see what I may be able to learn. 
 
This article looks at the relationship between how librarians perceive difficulty in an academic consultation and how those perceptions may change due to COVID-19 and campus closures. The key here is that we are looking at librarian perceptions. This article may be of interest to library managers seeking to learn more on the topic in order to assist in librarian workload management, scheduling, and providing other support to the librarians including additional training as needed. In addition, keep in mind this article looks more at larger campuses and campuses that may have multiple campus locations. I will note here that our small residential campus would be a contrast, but there are still some lessons for places like us. 
 
Some highlights from the article and my comments and/or thoughts: 
 
  •  "The effects on librarians of providing these services and the use of reference statistics in predicting or assessing librarian workload and effort are comparatively little studies" (2).
    • The focus is usually on the patrons, their needs and satisfaction levels, information we often use to justify our work. We do not look at ourselves very much unless it is to say "we did good" based on how the patrons did or more often their satisfaction with our services. 
  • "This virtual service is particularly important for libraries serving institutions with multiple campuses or extensive distance-learning programs" (3).
    • Indeed it is. For us, our challenge was the we are a residential campus. At the time, we did not have a full distance learning structure in place. That our faculty and our IT along with our students and us to support where we could shifted as well as we all did is commendable. We had just hired a new position: a Digital Initiatives Librarian. I can say that she soon had plenty of work to keep her very busy. 
  •  "Transitioning to fully online modes of patron interaction during the recent disruption has enabled librarians to provide community service, emphasize their ongoing availability to student and faculty researchers, and develop and test new skills and strategies" (3).
    • For us, challenging as well was our student demographic, which when distant come from various locations, many with poor Internet access. If anything, this also highlighted equity and access issues. As best they could, the college did step up to address these issues. 
  • "Currently, though, there is little known about how difficulty of interactions compare between special collections units and other specialized teams or institutions' overall reference services, especially during a disruptive event like COVID-19 that limits the team's and researchers' access to collections" (4).
  • "First, and most timely, the results show that the average difficulty of patron interactions has increased since the [Institution] campuses closed due to COVID-19" (7).
    • This would seem obvious. 
  • "These results may also mean that librarians need to be able to allocate larger portions of their time toward individual patron interactions at the expense of time spent on other duties in order to maintain a healthy work schedule" (7).
    • As often the case, you need to be asking what needs to be dropped in order to keep providing the most essential services. 
  •  "On an individual level, librarians can use these findings to potentially identify sources of strain and opportunities for growth with respect to how they engage with patrons. Library administrators and supervisors can use these findings to inform deeper assessments of service operations, develop effective training programs, and better ensure that librarians receive the support they need to prevent burnout, particularly during periods of disruption or when providing increased remote services" (8).
    • For training and programs, something more than being told "take time off" and breath deeply. 

 Citation for the article:

Anderson, Raeda, Katherine Fisher, and Jeremy Walker, "Library Consultations and a Global Pandemic: An Analysis of Consultation Difficulty during COVID-19 across Multiple Factors." Journal of Academic Librarianship 47.1 (2021). 

Some items from the article's bibliography I may want to look at down the road: 

  • Bennett, J.L. (2017). Virtual research consultations study. Internet Reference Services Quarterly 22(4), 193-200.
    • Need to ILL this one. 
  • Betancourt, N (2020, April 220. Student experiences during COVID-19: Actionable insights driving institutional support for students. Ithaka S + R.  https://sr.ithaka.org/blog/student-experiences-during-covid-19/. (Available online, plus Ithaka has a COVID-19 page of additional resources to look over).
  • Maddox, Jennifer and Stanfield, Leigh, "Did It Work?: The Effects Of Research Consultations On The Quality Of Sources Used In An Undergraduate Class." (2020). Georgia International Conference on Information Literacy. 13.
    https://digitalcommons.georgiasouthern.edu/gaintlit/2020/2020/13
  • MAGI, Trina J.; MARDEUSZ, Patricia E.. What students need from reference librarians: Exploring the complexity of the individual consultation. College & Research Libraries News, [S.l.], v. 74, n. 6, p. 288-291, june 2013. ISSN 2150-6698. Available at: <https://crln.acrl.org/index.php/crlnews/article/view/8959/9706>
  • Lauren Newton & Daniel E. Feinberg (2020) Assisting, Instructing, Assessing: 21st Century Student Centered Librarianship, The Reference Librarian, 61:1, 25-41 
    • Need to ILL this one. 
  • Reiter, L., & Cole, C. (2019). Beyond Face Value: Evaluating Research Consultations from the Student Perspective. Reference & User Services Quarterly, 59(1), 23-30. Available online at RUSA: https://www.journals.ala.org/index.php/rusq/article/view/7222.  
 
 

 

Friday, January 08, 2021

Reopening with limited hours in 2021


 
 
After a hiatus of 2 years, I am going to take a chance and reopen this blog with some "limited hours." I am going to do my best to keep things simple, in part to go with the new theme of this blog, and in part just to keep things low stress for me. 

Some things I hope to do and blog about here: 

  • Academic article notes as I have done before. 
  • Book reviews related to librarianship and academia. 
    • A special interest for me would be reviewing academic encyclopedias and reference books. This is not just for me but to provide a small tool for students to learn how to read, use, and assess these kind of reference resources. 
  • A review here or there on online academic resources. Again, in part something that can be shared with students. 
  • Other professional reading and development items.
  • Something here or there about my work. This is likely to be a bit limited as I have gotten more private about my own life over time but if there is something interesting to share I may do so. 
  • Any other miscellany about librarianship and academic things. 

I will try to aim to post once a week, probably on Mondays, but it may be more like once every two weeks. So feel free to kick the tires, check things out, and if you like what you see consider adding the blog to your RSS reader (if you still use one) or subscribe via e-mail.