Why we should appreciate ILL more

The Chronicle of Higher Education featured an article written by Susanna Ashton, entitled "What Goes Around," on the use of Interlibrary Loan. ILL is a service that most faculty pretty much take for granted; they don't even think about the costs, which the libraries usually absorb on their behalf. Personally, I know I am glad when the nice ladies that work ILL here find me a particular article I may want to read now and then. Anyhow, this should probably be mandatory reading for certain professors.