Monday, April 20, 2009

Booknote: Defining Relevancy

This is a very minimalist review on the book that I wrote for my GoodReads list. As I mention in the review, I did take some notes as I was reading of parts that made me think. To an extent, I wish I could really jot down here some of the thoughts I had as I was reading it, but I will be the first to admit that this choice is basically a case of self-censorship. There are some realities I deal with regularly in my workplace that do not match what is described in the book, which I find frustrating (to put it politely). Anyways, here is the review:

Defining Relevancy: Managing the New Academic Library (Libraries Unlimited Library Management Collection) Defining Relevancy: Managing the New Academic Library by Janet McNeil Hurlbert


My review


rating: 4 of 5 stars
This is another one of those I would label a "must read" that will likely not be read by the people who should actually be reading it (namely library managers and higher education administrators). Like many library science books, the essays vary from very relevant to things I already knew already. Personally, this is a small occupational hazard for me: I read so many different things in the library literature that often they repeat, or I have seen them before. At any rate, there are some good thinking points in this book. I ended up jotting a few ideas I wanted to remember in my personal journal, taking notes as I read. For one of these books, when I find myself taking notes, that is a good sign of engagement. I am not sharing some of those notes because, well, let's be honest, let's just say the at times idealistic descriptions in the book do not match the harsh reality I have to work with and leave it at that. I will say the essay on keeping academic reference service is a good one and worth reading. So, I do recommend it, and I am sure a few library managers will likely pick it up. Whether their bosses pick it up, and more importantly, choose to act on some of the recommendations in the book, that is a separate story.


View all my reviews.

Wednesday, April 08, 2009

Article Note: On College students and internet abuse

Citation for the article:

Kubey, R.W. et.al., "Internet Use and Collegiate Academic Performance Decrements: Early Findings." The Journal of Communication (June 2001): 366-382.

Read via Emerald.

I heard of this article from this other article, and I was curious enough to take a look. The Kubey article is again quite a bit considering it is looking at technologies online prior to things like Facebook, which have amplified the ability of many college students to procrastinate and spend way more time online than they probably should. Having said that, let's look at some highlights.

  • "However, although use of the Internet by students is on the rise, so are concerns that for some students, heavier use of the Internet might interfere with academic achievement, conventional social interaction, and exposure to desirable cultural activities" (366). Some might consider this to be a little on the alarmist side, but like everything done in excess, if you overdo your Internet use as a college student, you can run the risk of failing your courses. I don't think this is being alarmist, but it is pointing out something fairly obvious.
  • As in the later article that cites Kubey (see my link above), there are problems with defining terms. Also, the fact that the survey being studied is self-selecting in terms of the sample can be problematic and raise more questions.
  • Much of the evidence in studies is anecdotal. For example, "at Alfred University, 50% of students interviewed after dismissla for academic failure listed excessive Internet usage as a reason for their problems" (369).
  • Much of the research is relying on the DSM criteria for dependency. "Few, if any of these studies offer alternative theoretical explanations as to why the Internet might have such a considerable hold on some individuals. . .(369).
  • The survey sample in this article's report is of 576 Rutgers University students taking a 43 item survey. Two surveys were excluded, leading to a sample of 574.
  • From the discussion: "The new nature of collegiate life for some young persons could result in developmental retreat, as the Internet does offer a ready and convenient haven that then young college student, often living away from home for the first time and perhaps unable to control little elsewhere, can control when at the keyboard" (379).
  • From the conclusion, which finds consistency with some prior studies, but there are still caveats: "There is strong evidence that students' excessive Internet use is sometimes associated with academic problems, but it is not entirely clear whether these students might have experienced similare or related problems without the Internet if the problems result--as the data suggest-- from the attempt to control loneliness rather than from properties of the Internet itself. The Internet does enable opportunities for social contact that did not exist before its invention and wide use, and thus we are inclined to conclude that the Internet does play a role in some students' academic difficulties" (380; added emphasis).

Friday, April 03, 2009

Article Note: On social software implementation in public libraries

Citation for the article:

Rutherford, Louise L. "Implementing Social Software in Public Libraries." Library Hi Tech 26.2 (2008): 184-200.

Read via Emerald.



This article does not tell me a whole lot that I did not know already. The main flaw with the article is the extremely small sample in the survey (7 people were given e-mail interviews; the author started with 12, but the sample weeded itself to 7). Given all the evidence out in the blogs and in various libraries, I think expanding the sample should not have been difficult; then again, the author claims she was focusing on early adopters (185), but still, the sample seems awfully small. The article is meant to report on kinds of social software that public libraries are using and issues related to that use. As an academic librarian, I read it so see if we some of their issues were my issues as well, and yes, it turns out I have some of the same issues and challenges. Anyways, there were some points I wanted to remember.

  • "Discussion [in the library literature] of implementation issues tended to be brief, possibly because the literature in this area concentrated on relating successes" (186). This is certainly true. Even the librarian bloggers usually focus on successes when they implement something. I have yet to find a few bloggers who would dare blog about some serious implementation failure. Someone who actually failed, and who actually wrote it up in a thoughtful and honest way so the rest of us can learn from the mistakes would be welcome. I don't foresee that happening anytime soon. The only exception I can think off the top of my head is Walt Crawford, who does write about his work and publishing, especially publishing books electronically giving us the ups and downs. But it is important to share the difficulties too: ". . .so that future implementers are able to learn from the challenges faced by others, and to take action to mitigate against these potential problems when possible" (186).
  • The article reports that blogs were the most widely use tool (189). The study also found that commenting on these blogs was generally low (190). Neither of these findings came as a surprise. A blog is a very tool to set up, especially when using a free web-based tool like Blogger, which I am using now.
  • The article mentions that innovation often will not work if if something in the work culture inhibits innovation. "Issues mentioned included staff hesitations, staff unwillingness to undertake new learning and the relationship with the local government body responsible for funding and governance" (192).
  • "Although surprisingly few papers in the literature mentioned the importance of staff training and acceptance for the successful implementation of social software, this point came across through strongly in an analysis of responses from participants in this research" (194).
  • And these two points are actually challenges that I face in my work. One: ". . .time for on-going monitoring and maintenance" (195). Two: ". . .to remain dynamic and interactive, staff members needed to commit to updating information on a regular basis" (195). We have not gotten to the point of implementing and forgetting, but it is a consistent challenge for me to maintain, monitor, and keep adding and updating content to the blog. Ideas of things to blog about is not an issue. I have a pretty big stash of ideas. Finding the time to review them, write them up, and post them with all the other duties I have is the actual challenge. That some segments of my workplace see blogging as low level work certainly does not help either. But at the moment, it is what it is, and I just deal with it the best I can with what I have.
  • "Respondents felt that good marketing was an important element of the successful implementation of social software. A successful marketing operation involves elements such as identifying a target audience, advertising the service and providing information, assistance, and support for users" (197). This is another continuing challenge for me. Then again, it is part of my work to do the marketing. We have made some strides, but there is still much to do.

Wednesday, April 01, 2009

Campus talk on evolution

The campus Phi Sigma Tau (the Honor Society in Philosophy; national link, campus information) had a meeting on Friday, March 27th, and they hosted Dr. Killebrew to give a talk about evolution and intelligent design. My two readers may remember that Dr. Don Killebrew was one of our speakers for the library's celebration of Darwin Day back in February. So, when I saw the announcement for the March talk, I took some time to go. Besides, part of being an Outreach Librarian is being visible in campus. Keep in mind, for audience purposes, this is a scientist speaking to a philosophy group.

* * * *

So these are my notes from the event:

  • Biologists seek to understand biological diversity. Some examples of ways to study life include, but are not limited to, physiology, genetics, conservation, cell and molecular biology.
  • Life abounds. There are far more species that have gone extinct than are alive today. And there are still many more needing description.
  • Science cannot look at nature in terms of intelligent design. The wish for some for a benevolent intelligent designer can be there, but this is not compatible with science. Science uses empirical evidence. An intelligent designer cannot be questioned. To say things happen just because does not lead us far into understanding. Scientists look at how things happen.
  • By using the methods of science, we get objective, unemotional, detached empirical causes.
On what science is:
  • a human endeavor
  • tentative: it can change. Science is not absolute. It always seeks answers based on evidence.
  • a way of knowing
  • based on observation
  • structured to be falsified: this is to mean it raises questions to gather support for an explanation.
  • open to challenge and change.
  • replicating experiments is important
  • in the end, science is about explaining the natural world.
On what science is not:
  • absolute
  • the only way to know
  • based on hopes or wishes
  • good or bad. The "bad" is in how it is used.
  • under the control of a select few. It is probably one of the most free enterprises.
  • a process that rejects the possibility of God. Science is not about discrediting the existence of God. God is left out of science.
  • able to deal with the supernatural.
  • predetermined to go in a particular direction.
The best scientific concept to explain biological diversity is evolution.

Components of evolution:
  • Natural selection
  • genetic drift
  • differential migration
  • differential mutation
  • linkage disequilibrium
  • random mating
The point is that science has come a long way since Darwin, and it has added much to his idea of natural selection. Evolution is not one theory but a multitude of theories.

The Darwinian notion of descent with modification remains consistent with the empirical evidence from the natural world as the cause of biological diversity.

* * * *

There was a Q&A after the talk. These are some notes from the questions asked:

  • On the influence of technology on evolution, or rather, on our evolution? Technology has not quite been around long enough to have an influence. What would be the "fitness" issue for humans to evolve? Faster fingers to type better? Medicine has been helpful in improving life quality, but in terms of evolutionary change, technology has not been around long enough. Now, with a high selection pressure, a very successful trait happening and passing, evolution could accelerate a bit.
  • On there being one source for evolution? Biologists ask how the diversity occured in life. Current thinking is for one common (or a few) ancestors. And yes, evolution happens simultaneously in various places (some else asked that).
  • What could falsify evolution? For instance, finding an intact human skeleton in strata of 2.5 billion years given we've been around for 5 million or so. This would have to be verifiable (i.e. not a hoax).
  • On taking God out of science? If you were to include God, you'd need a controlled experiment, which is impossible. Science does not allow for ignoring something because it is not understood.
  • On what is a theory? On the use of the word "theory." Science does not see a theory as a guess. It is based on work and evidence that supports evolution. Evolution as a fact means it has not been falsified. There is a big data set of evidence to support the theory. Intelligent design is an idea, not a theory as it lacks evidence.

Wednesday, March 25, 2009

Article Note: On Undergraduates and Internet Abuse

Citation for the article:

Castiglione, James. "Internet Abuse and Possible Addiction Among Undergraduates: A Developing Concern for Library and University Administrators." Library Review 57.5 (2008): 358-371.

Read via Emerald.

I have to admit that title may sound a bit provocative, but the article does look at an issue that has potential to become a serious problem. The article looks at the literature of librarianship and of addiction to see if there is a problem with Internet addiction amongst undergraduate students. The answer is not an easy one.

The literature review begins with some basic statistics about Internet use for young people. The definition for young people does cover high school and college levels. The bottom line is that there is some relevant literature, but there is still a lot more to learn. What concerned me was that I often observe in the librarian blogosphere a very high level of cheering for Internet use and online social toys and tools that at times can be seen as inappropriate uses, especially in an academic setting. And this cheering is often done under the rubric of increasing circulation, bringing more people into the library, or just making the library look hip. I don't think some of those cheerleaders stop and think about possible consequences, and I have seen that questioning like I am doing now can lead to the "you just don't get it" syndrome. I think there is a lot of potential for good uses of the Internet and social software in a library setting, and some recreational use is fine. I am not saying some recreation is a bad thing. But when it becomes a significant distraction that can interfere with the academic performance of students, we have to ask questions, and we have to act to help prevent failures and dropouts.

As usual, let's look at some highlights and notes I made:

"According to Kubey et.al. (2001), studewnts who are 'internet dependent' and show evidence of 'academic impairment' tend to spend an inappropriate amount of time engaging in a full range of internet activities. It is precisely the time-consuming use of OPRGs. internet-chat, and other internet-enabled entertainment resources that are of growing concern to many university administrators, educators, librarians, and health care professionals" (359).


The article in the literature review does briefly look at how the educational establishment, higher education, has helped to make the students more internet dependent by making a myriad of resources available online. However, the challenge comes when the various distractions are also available in that same online environment via the internet. For purposes of the article, ORPG means online role-playing games. From the looks of it, the term seems just another way of saying MMORPGs. By the way, I have to note that the article does not include the Kubey citation in its bibliography. Clearly a small sloppy moment for the journal editors since the article cites that reference a few times without even a hint of a title. I think it is referring to the following:

Kubey, R.W. et.al., "Internet Use and Collegiate Academic Performance Decrements: Early Findings." The Journal of Communication (June 2001): 366-382.


That Kubey article does sound interesting, so I may be taking a look at it in the near future. I did print myself a copy. Moving along. Part of the problem with assessing this issue is that there is not much in terms of current, substantial, empirical evidence. A lot of the hypothesis and speculation draws on old research based on things like television and the concern that too much tv would take away from the educational experience. There is some extrapolation involved from that research to today. However, there is reason for concern, at least according to anecdotal evidence. Castiglione does observe that "anecdotal accounts of addictive and distractive potential of internet-accessible content and services are not new" (361).

The author also notes that the APA does not currently recognize internet addiction as a mental disorder. You may have to wait until the next revision of the DSM in 2012 to see if it makes it into the book. Now, there is concern that certain students can be specially vulnerable: the ones who use emotion-based coping strategies when it comes to stress related to academic problems and/or failure. We are talking the kind of kid here who uses distractions like alcohol, drugs, or the internet to distance himself from the problem. "It is the latter student, who in an attempt to distance themselves from the psychological stress associated with academic failure, may succumb to the temporary psychological distractions of alcohol, substance abuse and possibly, the inappropriate use of internet-accessible content" (363).

Kubey apparently also mentions a case where some university administrators at William Woods University, "noticing that major cultural events on campus were poorly attended, began offering students financial incentives to stay off of their computers and attend the scheduled cultural events" (qtd. in 364). I really have to go read that article now, and I have to look into this because I don't think I could go to my director and say, "hey, can we pay students to attend some of our library events?" I don't think that form of outreach would fly, so I am really curious how they justified it, assuming this is true. Having said that, one of my challenges is increasing attendance at our library events in a campus that has a fairly poor culture of students staying on the campus. We are still a primarily commuter campus, and even though we have residences, students are mostly locals who can and do go home on weekends. Getting student attendance at events is a challenge, but on the positive, I can say that I have gotten some numbers up, albeit with a lot of effort. But that could be a separate post.

Then we have the finding that "43 per cent of students appear to have failed [i.e. dropped out of school due to academic dismissal] due to 'excessive patterns of late-evening logins to the university computer system' (Young, 2004, p.408)" Add this also:

"While this finding alone is distressing enough, Schwartz (2003) uncovered growing concern on the part of the university faculty, who describe increasing student use of the internet during class lectures to be rude, distracting, and incompatible with sound pedagogy. For example, Schwartz (2003) interviewed Ian Ayers, a professor at Yale University Law School, who suggested that students who are distracted by the internet during class are not fully involved with the lecture. Thus, according to Ayers, these students lose the opportunity to gain the 'critical thinking skills' that emerge from a deep analysis of the information presented in class" (364-365).


Just don't tell that to the 2.0 cheerleaders. Very often when a point like this is made, the cheerleaders will have one of these answers:

  • Student today learn differently. They are better able to multitask, so it should not be a problem.
  • The professor needs to be using other teaching methods besides a lecture, so the students will find the class more appealing.
  • For all one knows, the students may (or not) be taking notes on their computers and looking up supplementary material for the class as they listen. Of course, they can also be checking their Facebook, their Twitter, and/or their MySpace.
The question of whether the students are actually learning or not is never addressed in those stock answers. And while I am in agreement with concepts like multiple intelligences and teachers using various techniques in a classroom, at the end of the day, students still have to be held accountable if they do not pay attention. At the end of the day, if they choose to goof off too much on the internet (or drink or party too much), they get kicked out of the school.

Now let's look at libraries:

  • Librarians are in a rapid-change environment. Castiglione commends them for being able to adapt and integrate new technologies in libraries. However, our professionals "have not had the time to empirically study the potential impact these changes are having on the individual library stakeholder's propensity to learn and be creative" (365).
  • Assuming we do get some good empirical evidence: "Based on the result of appropriately designed and executed empirical studies, librarians may consider adjusting bibliographic and other types of instruction services they offer in an effort to provide the skills not only to navigate the library, but to avoid and minimize the internet distractions that may have a growing negative impact on academic outcomes" (366). Librarians do have a role in helping students succeed, so I could see this work happening in library instruction and as part of teaching information literacy. "Through traditional bibliographic instruction (Regalado, 2003) librarians continue to play an important professional role in the successful transition of new freshman students to college and university life" (qtd. in 366).
And one more piece:

"Unfortunately, a review of the library literature provides no guidance whatsoever on the development of communication initiatives designed to modify high and inappropriate levels of recreational internet use" (367).


I have to say it depends on what library literature you are looking at. In terms of the many librarian blogs, there is a lot on recreational use of the internet in the library. As I mentioned earlier, much of it is more to encourage use, which can facilitate or enable some of the inappropriate behavior. Of course, that is something that the profession (at least some elements) does not like to talk about. It's cool to use MySpace, Facebook, online games and so on in the library, not so cool to discuss the consequences of overdoing it or when inappropriate behaviors intervene with other library users who do wish to make appropriate use of the library and resources. This may well be one area where the profession at large has dropped the ball so to speak. It is an area that, for one, requires investigation, and two, requires action and better role models of positive behaviors. Again, we are not talking about incidental uses or casual recreation. When said behaviors go into the inappropriate, the disruptive, and just so distracting as to interfere with academics, it is a problem. And while we do not want to be alarmist or hysterical (or heaven forbid come across as luddites), the questions do have to be asked. Why? Well, how about for this reason:

The fact that reports are now emerging suggesting that some students are disrupting the classroom learning environment and are experiencing distractions in the library--based on the inappropriate use of internet-accessible content unrelated to sound pedagogical objectives--appears to be a developing phenomenon that requires rigorous empirical study" (368).